Last Updated: 13 July 2026
This Cookie Policy explains how Event Bridge Technologies (Pty) Ltd ("we," "us," or "EventBridge Tickets") uses cookies and similar tracking technologies on our website and mobile applications. This policy should be read together with our Terms of Service and Privacy Policy.
By continuing to use EventBridge, you consent to our use of cookies as described in this policy. You can control and manage cookies through your browser settings and our preference center.
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies contain information that is transferred to your device's hard drive and allow us to:
These cookies are necessary for our website to function properly and cannot be switched off. They enable core functionality such as:
These cookies help us understand how visitors interact with our platform by collecting statistical information. They are only set with your consent and can be withdrawn at any time via the Cookie Preference Center:
These cookies enhance your experience by remembering your choices and preferences. They are only set with your consent:
These cookies are used to deliver relevant advertisements and track campaign effectiveness. They are only set with your explicit consent:
| Name | Type | Storage Method | Purpose | Duration |
|---|---|---|---|---|
| _ga | Analytics | Browser Cookie | Google Analytics: Distinguishes unique users. | 2 years |
| _gid | Analytics | Browser Cookie | Google Analytics: Distinguishes users per 24h session. | 24 hours |
| eb_analytics | Analytics | Browser Cookie | Internal analytics event tracking. | 30 days |
| _fbp | Marketing | Browser Cookie | Facebook Pixel: Tracks visits across websites for ad targeting. | 3 months |
| eb_marketing | Marketing | Browser Cookie | Internal marketing campaign tracking. | 30 days |
| eb_preferences | Functional | Browser Cookie | Stores display and accessibility preferences. | 30 days |
| __paystack_mid | Essential | Browser Cookie | Paystack: Merchant ID security token for payments. | 1 year |
| eb_session | Essential | Browser Cookie | Maintains your active session on the platform. | Session |
| eb_auth_token | Essential | Browser Cookie | Authenticates your account securely. | Session |
| firebase:authUser | Essential | Local Storage | Maintains your secure login session (Firebase). | Persistent |
| eventBridgeCookieConsent | Functional | Local Storage | Saves your cookie consent preferences. | 30 days |
| eb_cart | Essential | Local Storage | Temporarily saves your ticket selection. | Session |
We work with trusted third-party service providers who may also set cookies on your device. These include:
You can also control cookies through your browser settings:
For mobile devices, you can manage cookies through your app settings or mobile browser preferences. Some mobile operating systems also provide advertising preference controls.
While you can disable cookies, doing so may affect your experience on EventBridge:
Disabling essential cookies will prevent core functionality:
Disabling other types of cookies may result in:
Our legal basis for using cookies depends on the type:
Used based on legitimate interests to provide core website functionality and security. These cannot be disabled through the Cookie Preference Center as they are required for the platform to operate.
Used only with your explicit consent, collected via our cookie banner and Cookie Preference Center. These categories are switched off by default and are only activated once you opt in. You can withdraw consent at any time, which will clear the associated cookies from your device.
Some of our third-party cookie providers may transfer data internationally. We ensure appropriate safeguards are in place, including:
Our services are not directed to children under 13 and we do not knowingly collect information from children through cookies. If you believe a child has provided information through our cookies, please contact us immediately.
We may update this Cookie Policy from time to time to reflect changes in:
When we make significant changes, we will notify you through:
For more information about cookies and online privacy, visit:
Email: info@ebtickets.com
Privacy Officer: lethabo@ebtickets.com
Support: support@ebtickets.com
Response Time: We respond to cookie-related inquiries within 1-3 business days.